Business

Why the Fastest-Growing Risk Adjustment Companies Are the Ones That Delete Codes

Growth Built on Cleaning, Not Just Capturing

The risk adjustment vendor market is splitting. On one side, companies that grew by promising the highest code capture rates, the largest RAF uplift, and the fastest chart processing. On the other, companies growing by demonstrating the highest defensibility rates, the most balanced coding profiles, and the strongest audit outcomes. The second group is winning new contracts at an accelerating rate because the buying criteria shifted.

The DOJ’s $670+ million in settlements reframed what health plans want from vendors. Plans aren’t asking “how many codes will you find?” They’re asking “how many of your codes will survive an audit?” That question changes the competitive dynamics. Vendors optimized for volume compete on a metric that no longer drives purchasing decisions. Vendors optimized for defensibility compete on the metric that does.

Why Deletion Is a Growth Indicator

Vendors that proactively remove unsupported codes from their clients’ submissions are signaling something the market values: they care more about defensibility than about inflating their own production numbers. Deleting a code reduces the vendor’s add count. It doesn’t generate revenue for the client. On every traditional metric, deletion looks like a loss. On the metric that matters in 2026, defensibility, it’s a win.

Plans increasingly evaluate vendors on their deletion rates as a proxy for methodology quality. A vendor with meaningful deletion activity demonstrates three things: its AI evaluates documentation in both directions, its coders are trained to identify unsupported codes, and its organizational culture values accuracy over volume. These are the attributes that produce audit-ready output.

The OIG’s February 2026 compliance guidance reinforced this by naming add-only chart reviews as a high-risk practice. Vendors that can demonstrate consistent two-way coding activity across their client base are positioned as compliance-aligned. Vendors that can’t are positioned as regulatory risks.

The Contract Shift

New vendor contracts increasingly include defensibility guarantees alongside volume commitments. Plans want contractual assurance that a specified percentage of submitted codes will meet MEAT documentation standards. They want deletion rates reported alongside addition rates. They want audit-readiness metrics, not just productivity metrics.

Some vendors have resisted this shift because defensibility guarantees create accountability that volume guarantees don’t. If a vendor guarantees 10,000 codes added, the deliverable is easy to verify. If a vendor guarantees 95% MEAT compliance across all submitted codes, the deliverable requires evidence quality validation that exposes methodology weaknesses. The vendors willing to accept this accountability are the ones whose methodology actually produces defensible output.

Where Growth Is Heading

The risk adjustment companies gaining market share in 2026 are the ones whose growth story centers on code quality rather than code quantity. They lead sales conversations with defensibility metrics, deletion rates, and audit outcomes rather than RAF uplift projections. They accept contractual accountability for evidence quality. They treat code removal as a product feature, not a concession. That positioning aligns with what health plans now need, and the vendors that recognized this shift early are pulling ahead of those still selling on volume.

LetMagazine.co.uk

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